Privacy Policy
Last updated: October 31, 2026
This Privacy Policy describes how EDUAPPS MOBILE LIMITED ("we", "us", or "Company") collects, uses, and shares information when you use the KOLHero: Crypto Influencer Sim mobile application ("KOLHero" or the "App"). KOLHero is a game in the Nanny series; this policy applies to KOLHero only.
1. Information We Collect
When you use the App, we may collect the following types of information:
- Account information (optional): If you sign in, we may receive an email address and a platform identifier from Google/Apple sign-in providers.
- Game profile and content you publish: Your in-game name, avatar and hero, the calls, takes, posts and other content you publish in the App, and your game stats (such as followers, level and ratings). Your public profile and published content can be seen by other players.
- Invites: If you invite friends with a link, we receive install referrer data to credit the invite to you and your friend.
- Reports: If you report content or a player, we receive your report and the reported content.
- Support communications: If you contact us, we receive the information you send (e.g., email address, message content, attachments).
- Social media communications: If you contact us via our official social pages/channels, we may receive your public handle/name, message content, comments, and any attachments, and we use it to respond, provide support, and moderate our community spaces.
- Device and app information: Device model, OS version, language, app version, time zone, IP address (or approximate location derived from IP), and diagnostics.
- Identifiers: Advertising identifier (GAID on Android / IDFA on iOS where available), App instance identifiers, and similar identifiers used for analytics and advertising.
- Usage and gameplay data: Screens viewed, taps/clicks, session duration, progress, in-game events (e.g., completing missions), and in-app interactions.
- Crash and performance data: Crash logs, stack traces, and related diagnostic data.
- Push notification tokens: Device tokens used to deliver notifications (if enabled).
- Install attribution data: Information provided via install referrer mechanisms to understand how the App was installed.
Please do not put personal information, such as your real name, address, phone number or wallet details, into content you publish in the App.
2. How We Use Information
- Provide and operate the App (including saving/syncing progress and enabling features).
- Show your public profile, published content and ratings to other players.
- Improve and personalize gameplay (e.g., understanding which missions and lessons work).
- Deliver advertising (including personalized advertising where permitted and with appropriate consent).
- Measure performance of ads and campaigns and prevent fraud.
- Review reports and moderate content to keep the community safe.
- Provide customer support and respond to your requests.
- Send service messages and, if you opt in, push notifications.
- Comply with law and protect the rights, safety, and security of users and the Company.
3. Legal Bases for Processing
- Consent — for personalized ads where required, and certain analytics.
- Contract — to provide the App features you request.
- Legitimate interests — improving the App, moderating content, preventing fraud, securing systems, balanced against your rights.
- Legal obligation — when required by law.
4. Our Own Services and Third-Party Services
We share information with the following categories of third parties:
- Service providers that help us operate the App (hosting, analytics, crash reporting, support).
- Advertising and mediation partners to show ads, measure ad performance, and prevent fraud.
- App stores and payment processors (as needed to process purchases).
- Authorities or third parties if required by law or to protect rights, safety, and security.
Specific services we use include:
- Our own analytics and advertising SDK, operated by us: self-hosted analytics that sends app and device identifiers, app events and ad events to our own servers, and our own house ads ("86Ads") that show promotions for our other apps and games
- Google Firebase (Analytics, Crashlytics, Cloud Messaging)
- Google Mobile Ads / AdMob and related Google services (including advertising identifiers)
- Google User Messaging Platform (UMP) for consent management
- TradPlus (ad mediation) and mediated ad networks (including Meta Audience Network, Pangle, InMobi, Mintegral, Vungle/Liftoff, Bigo Ads, and other ad network adapters)
- AppLovin
- Yandex AppMetrica
- Google Play Install Referrer
5. Content Moderation
Content you publish in the App is visible to other players. We may review content and reports, and we may hide or remove content and restrict or suspend accounts that break our Terms of Use or the law.
6. Your Choices and Rights
You can manage your ad preferences by:
- Using your device settings to reset or limit your advertising ID (Android/iOS).
- Adjusting ad personalization settings on your device.
- Using consent prompts (where available) to decline personalized ads.
- On iOS, managing app tracking permissions where applicable.
You may also:
- Request access to, correction of, or deletion of your personal information.
- Object to or restrict certain processing.
- Withdraw consent (where processing is based on consent).
- Request data portability (EEA/UK, where applicable).
To request deletion of your account, your published content and related data, use our support form or email us (see "Contact Us" below).
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Content you publish stays visible to other players until you delete it, we remove it, or your account is deleted. When data is no longer needed, we delete or anonymize it in accordance with applicable regulations.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, using appropriate safeguards such as standard contractual clauses where required.
9. Children's Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date. Material changes will also be announced in the App or on this website.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: support[at]cryptonannyapp.com
Support form (including account deletion requests): https://forms.gle/jwsm29B4LW4bSo6JA
Policy URL: https://cryptonannyapp.com/kolhero/privacy.html